Shakirah Sultan

Shakirah Sultan is a seasoned marketing and project management professional with extensive experience at the British Council since February 2018, currently serving as Senior Marketing Automation Project Manager, Global. In this role, Shakirah leads a complex technology programme for Marketing Automation using HubSpot to enhance customer journey tracking and marketing data integration. Previous roles at the British Council include Exams Service Design Project Manager and Service Design Project Manager, MENA, where significant improvements in service offerings and customer satisfaction were achieved. Shakirah's career also includes positions at Working Links, where responsibilities spanned internal auditing, quality consulting, and international consultancy. Shakirah holds a Master of Laws (LL.M.) in International Trade Law from Brunel University of London and a Bachelor of Laws (LL.B.) from Nottingham Trent University.