Warren Mason

IT Service Delivery Squad Lead at British Red Cross

Warren Mason has a background in IT and customer service, with experience working for various companies such as British Red Cross, Sofina Foods Inc., DNV, Brantano & Jones Bootmaker, and emh group. Warren has held roles such as IT Service Delivery Squad Lead, IT Systems Engineer, Software Engineer, IT Administrator, Customer Service Advisor, and ICT Application & Support Apprentice. With a focus on customer satisfaction and maintaining excellent relationships, Warren's expertise lies in handling IT issues, supporting customers, and ensuring efficient service delivery. Warren's educational background includes NVQ Level 2 in ICT Systems and Professional Competence.

Links

Timeline

  • IT Service Delivery Squad Lead

    July, 2023 - present

  • IT Analyst

    April, 2023