George Farah

George Farah is a seasoned customer success professional with extensive experience in managing client portfolios and driving revenue growth. Currently serving as a Customer Success Manager at Brivity since 2022, George oversees a portfolio of SMB clients generating over $150k in monthly revenue, implementing personalized success plans that achieve a 90% client renewal rate and a 10% annual revenue increase. Previously, at Homes.com from 2016 to 2022, George held roles as an Account Manager and Retention Specialist, successfully increasing revenue by 20% through new business generation and decreasing client churn by 15% through effective retention strategies. George holds a Bachelor of Arts degree in English Literature and Information Technology from Florida State University and an Associate of Arts degree from Tallahassee State College.