Sergio Pina is a Solutions Engineer at Satcom Global since March 2018, specializing in the development and maintenance of satellite communication systems, networks, and services. Previously, Sergio held roles as Technical Support Team Lead and Technical Support Specialist, where responsibilities included providing high-level network support, troubleshooting, and handling technical incidents. Prior to joining Satcom Global, Sergio worked at Sage as a Technical Support Technician, offering first-line IT assistance, and served as a Door Supervisor at Phoenix Security, ensuring safety and security protocols. Sergio began the career in customer service as a Sport Adviser at Decathlon UK, delivering exemplary customer interactions. Educationally, Sergio has obtained degrees in Applied Computing and Information Technology from Northumbria University and Newcastle College.
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