Sarla Kara is a seasoned Senior Account Manager at Broadbean Technology since October 2014, managing over 300 accounts and fostering strong customer relationships through face-to-face engagements and effective account management. Responsibilities include contract negotiations, identifying new business opportunities, and collaborating with cross-functional teams to enhance the customer experience. Prior to this role, Sarla held various positions at ACT Conferencing, including Service Relationship Executive and High-Level Service Agent, where skills in customer support, project management, and incident handling were developed. Sarla holds a Bachelor of Arts (BA) honors degree in Psychology and Criminology from the University of Westminster, completed in 2007.
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