Hannah L.

Software Support Specialist at BroadLume

Hannah L. has a diverse work experience spanning over two decades. Hannah currently works at Broadlume as a Software Support Specialist and Payments Lead, where they provide technical expertise and guidance to customers and employees for ERP software and a payments platform. Prior to this, Hannah worked at ProSource Wholesale for four years as a Sales Operations & Project Expeditor, where they created and managed a training program and oversaw showroom traffic flow. Hannah also has experience as an Administrative Assistant at TransUnion, where they supported various departments and facilitated record management and event planning. Earlier in their career, Hannah worked at Resort Lifestyle Communities as an Executive Administrative Assistant/Lead Concierge. Hannah's longest tenure was at SONIC Drive-In, where they worked for over a decade in various roles, including Training Store General Manager. In this role, they ensured adherence to business standards, recruited and trained staff, mentored aspiring managers, and maintained profitability for the store. Hannah also focused on fostering leadership potential and implementing new programs to exceed customer service expectations. Additionally, they were recognized for their expertise in employee incentives and motivation.

Hannah L. has studied Business Administration, Management and Operations at Austin Community College. In addition, they have obtained an Interior Design Certificate from SMART Majority UK Ltd. in April 2015.

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