Melissa Wilks is an experienced operations manager with a robust background in customer service and project management. Currently employed at BroadPath Healthcare Solutions since July 2017, Melissa has served in roles such as Operations Manager and Project Supervisor. Prior to this, Melissa worked at Faneuil Inc from January 2014 to June 2017 as a Program Manager and Operations Supervisor, overseeing daily operations and client satisfaction for a call center. Melissa's earlier experience includes a tenure at Sprint from January 2006 to April 2012, where responsibilities included supervising account services and fostering performance improvement among representatives. Melissa holds two Bachelor’s Degrees from Strayer University in Business Administration and Human Resources Management, as well as a high school diploma from Hampton High School.
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