Faneuil provides a broad array of business process outsourcing solution.

Outsourcing

Faneuil

Faneuil's headquarters in Hampton, VA, United States

Joyce Ritzert

Joanie O'Dell

Scott Radzak

Donna Fish

Hardy Etienne

Jeffrey Nance

Charles Harris

This department specializes in assisting customers with inquiries, issues, and product guidance.

Customer Support

The Operations Team at Faneuil is responsible for overseeing the efficient execution of business process outsourcing solutions. This team ensures optimal performance across call centers and service centers by managing operations, training, and quality assurance. They work collaboratively to enhance customer service delivery and operational effectiveness, ultimately driving client satisfaction and business success.

Operations Team

This department manages recruitment, employee relations, and other HR functions to support organizational needs.

Human Resources

This department focuses on developing and delivering training programs to enhance skills and knowledge within the organization.

Training Department

The Finance Team at Faneuil is responsible for managing the company’s financial operations and strategic planning. They oversee budgeting, forecasting, and financial reporting to ensure operational efficiency and compliance. Additionally, they provide insights and analysis to support informed decision-making and drive the company’s growth initiatives.

Finance Team

This department focuses on optimizing workforce efficiency and analyzing personnel data to improve overall operational performance.

Faneuil

Org chart

Teams

Customer Support

Operations Team

Human Resources

Training Department

Finance Team

Workforce Management

Offices

Faneuil

Org chart

Teams

Customer Support

Operations Team

Human Resources

Training Department

Finance Team

Workforce Management

Offices

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