Gaylan Brown

Gaylan Brown has extensive work experience in various roles within Broadspire, a Crawford Company. In 1999, they started as the Director of Utilization Management and Physician Review Services, a position they held until 2016. During this time, they also served as the Manager of Telephonic Case Management from 2000 to 2010. Additionally, they held the role of Vice President of Utilization Management and Physician Review Services starting in October 2015. Gaylan also worked as the Vice President of Utilization Review and Peer Review Services from 2000 onwards. Prior to joining Broadspire, Gaylan held the role of Manager TCM SNR at Broadspire Services.

Gaylan Brown obtained an Associate's Degree in Registered Nursing/Registered Nurse from the New York External Regents Degree Program between 1980 and 1983. Additionally, Gaylan has obtained several certifications, including "Having Difficult Conversations: A Guide for Managers," "Transitioning from Manager to Leader," "Leading with Emotional Intelligence," "A Toolkit for Giving and Receiving Better Feedback," "Creating Success from Failures," "Cultivating a Growth Mindset," and "Digital Accessibility for the Modern Workplace" from LinkedIn, as well as a certification in CCM from the Commission for Case Manager Certification (CCMC).