Luis Ferreira is an experienced Business Systems Manager and Salesforce Architect currently at Broadvoice since October 2022. Prior to this role, Luis served as a Salesforce Technical Architect and Team Lead at Waeg, an IBM Company, from September 2020 to October 2022. At IBM, from October 2018 to September 2020, Luis held the position of Senior Manager and Salesforce Practice Lead within Global Business Services in Portugal. Luis also managed Salesforce designs, developments, and integrations for Sales and Service Cloud as a Senior Manager at Truphone from October 2014 to September 2018. Earlier in the career, Luis worked as a Salesforce Technical Architect at Capgemini from 2000 to September 2014, contributing to various projects in the telecommunications sector, and held senior consultant roles at AMS and SFI in the late 1990s. Luis holds a Licenciatura degree in Informatica de Gestão from Universidade Autónoma de Lisboa, obtained between 1994 and 1998.
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