Sherron Mahn

Sherron Mahn has extensive experience in telecommunications and customer service, holding various positions at Brookdale since October 2006, including Telecommunications Analyst, IT Supervisor Telecom Billing, Mobility Supervisor, and Mobility Specialist/Lead. In these roles, Sherron provided billing support, collaborated with vendors for error resolution, supervised a customer care advocate team, and implemented strategic initiatives for efficiency and cost savings. Prior experience includes working as a Customer Service Associate at Johnson Diversey Inc, where Sherron was instrumental in enhancing customer service protocols. Sherron holds a Master's degree in Network Communication Management from Keller School of Management and a Bachelor's degree in Business Management from the University of Phoenix.