Heather Kendall

Heather Kendall is an experienced healthcare professional currently serving as the System Director of Quality and Patient Safety at Brooks Rehabilitation, a position held since December 2020. In this role, Heather oversees Quality and Patient Safety initiatives for multiple rehabilitation hospitals, skilled nursing facilities, assisted living, memory care facilities, and home health care divisions. Prior experience includes working as a Surgical Quality, BSN at UF Health Jacksonville, where responsibilities involved quality improvement and data analytics, and co-authoring a publication on venous thromboembolism prevention. Earlier, Heather served as a Case Management Nurse at St. Vincent's Medical Center Riverside, focusing on emergency room discharge planning and utilization review. Education includes pursuing a Doctorate of Healthcare Administration at the University of North Florida and holding a Bachelor's degree in Nursing from Chamberlain University, along with an MSN in Nursing Leadership from Western Governors University.