Kari Burtle

Kari Burtle is an experienced HR Service Center Representative at Broward Health since October 2023, previously serving as a Member Services Advocate and SME at Florida Blue from August 2019 to October 2023. Kari’s role involved handling customer inquiries related to group and individual policies while maintaining high standards of service. Prior experience includes positions as Lead Customer Service Specialist and Trainer at DICK'S Sporting Goods, where responsibilities included supervising staff in a high-revenue environment, and as a Customer Service Associate and Trainer at Walt Disney World, focusing on business development and merchandising. Kari also worked as a Controls Attendant and Trainer at Universal Orlando Resort, emphasizing guest service and staff training on safety protocols. Kari holds a Master of Business Administration in Human Resources from Lasell University and a Bachelor of Science in Business Administration from Valencia College.