Joe Keville

Joe Keville possesses extensive experience in customer experience management, currently serving as Customer Experience Manager and previously as Customer Service Divisional Manager at Brown Thomas Arnotts since February 2019. Key responsibilities include analyzing data and KPIs to maintain high service levels, developing strategic blueprints for online order fulfillment, and managing diverse shipping methods to boost efficiency and customer satisfaction. Prior to this, Joe Keville held roles including Online Multichannel Department Manager and Accessories Department Manager, as well as Trainee Department Manager at Kurt Geiger from January 2018 to January 2019. Education was completed at Synge Street from September 2005 to June 2009.