Akansha Rawat

Akansha Rawat is an experienced professional in customer success and renewal management, currently serving as a Senior Renewal Manager at BrowserStack since July 2023. Prior to this role, Akansha worked at Oracle from August 2020 to June 2023 as a Senior Customer Retention and Renewal Specialist, focusing on building relationships with key decision-makers and proactively managing at-risk renewal clients. Akansha's career also includes a position as a Customer Success Manager at Adobe from August 2018 to July 2020, where responsibilities included securing renewal orders and developing trust-based relationships with customers. Earlier experience includes serving as a Senior Customer Success Manager at Times Internet, driving post-sales support and increasing renewal rates, as well as a Senior Research Consultant at Global Rhymes, where Akansha developed sales strategies and managed lead generation.