Broxtowe Borough Council
Donna Small is an accomplished professional with a diverse background in customer service and lettings coordination. Currently serving as a Lettings Co-ordinator at Adam Hayes Estate Agents since October 2021, Donna is responsible for progressing applicant paperwork, collecting holding deposits, drafting contracts, and negotiating tenancy renewals. Additionally, Donna has held roles as a Lettings Officer at Broxtowe Borough Council from July 2015 to July 2023, and currently as a Customer Service Officer at Nottingham City Homes since October 2008. Donna's tenure with Nottingham City Council as a Customer Service Officer further underscores extensive experience in the public sector. Educated at Clissold Park School, Donna combines strong customer service skills with a detailed understanding of lettings processes.