Francisco Rivera has extensive experience in technical support and customer service within the power sports industry, currently serving as a Product Advisor and previously as a Customer Services - Technical Services Representative and After Sales Coordinator at BRP since June 2016. Francisco's role involves delivering technical product support through Mexican dealers, aligning service levels, and supporting regional after-sales and commercial management. Prior to BRP, Francisco worked at BRP Mexico from August 2005 to November 2014 as an after-sale representative, focusing on effective technical support, training delivery, and warranty management. Francisco began his career as a Technical Service Advisor at Euroestern, an authorized Mercedes-Benz dealer, where responsibilities included managing work orders and processing warranty claims. Francisco holds a degree in Marketing from Universidad del Valle de Atemajac and an Automotive Electronic Technician degree from CBTIS #38.
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