Ivony Bretaña

Ivony Bretaña has a diverse work experience spanning several industries and roles. Ivony started their career in 2005 as a Collections Associate at Peoplesupport Inc and later worked as a Collections Specialist at HSBC. In 2013, they joined Capital One, where they served as a Senior Customer Support Representative and later as a Subject Matter Expert until 2021. In 2021, Ivony worked as a Real Estate ISA at Landmark Capital, LLC and as a Real Estate Cold Caller at FLC Investments. Ivony also worked at TaskUs Manila as a Team Leader and at Virtual Coworker as an Administrative Assistant and Market Researcher. In 2022, Ivony joined BruntWork as a Client Services Supervisor and later became a Client Success Manager. Currently, they hold the position of Team Lead - Client Success Manager at BruntWork. Additionally, Ivony has experience as an Email Marketing Specialist, Website Content Manager, and Lead Generation Specialist from their freelance work on Upwork. In 2023, they briefly worked as a Graphic and Admin Assistant at VIP Christmas Lights. Overall, Ivony's work experience showcases their adaptability and expertise in various roles and industries.

Ivony Bretaña obtained a Bachelor of Arts (BA) degree in Broadcast Communication / Management with a focus on Broadcast Journalism from the University of the Philippines in the years 1999 to 2003. Furthermore, Ivony has completed various additional certifications related to management, conflict resolution, social media marketing, and real estate on platforms like LinkedIn Learning and the National Association of State Boards of Accountancy. These certifications were obtained in the years 2020 and 2021.