Stephane Vandecauter

Stephane Vandecauter is an experienced customer service professional with a tenure at Brussels Airport Company dating back to October 2003, where current responsibilities include serving as Customer Service Manager. Previously, Stephane held the role of Operations Continuity Expert, focusing on preparing for and addressing operational disruptions in aircraft, passenger, and baggage processes. Earlier in the career, Stephane served various functions including Duty Manager for Customer & Passenger Services and Customer Service Officer. Prior experience also includes positions in sales management, coaching, training for ground handling at Sabena, and serving in the army, complemented by a foundation in education from Katholieke Hogeschool Mechelen.