Rafael Eduardo Armijos Jumbo is an IT Helpdesk Assistant at Bryden Wood since August 2021, responsible for user support, ticket logging through Spiceworks, software installation, and hardware troubleshooting. Previously, Rafael served as a Customer Assistant at Lidl GB from May 2017 to November 2021, where responsibilities included serving customers at tills and self-checkouts. Experience also includes roles at SSP Group Plc. as a Team Member from December 2015 to April 2017, a Shift Manager at DIA España from May 2007 to July 2014 overseeing store operations, and managing a store at Sana Sana Pharmacy from November 2005 to March 2007. Early career experience includes customer service at Muebles Prieto from January 2000 to January 2005. Rafael holds a GCSE degree from Colegio Nacional Andrés Bello, completed in 1999.
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