Vishnu Mohan is a dynamic IT professional with over 13 years of experience, currently serving as a Senior Service Delivery Manager at BSC Solutions Inc. Vishnu holds certifications in ITIL, PRINCE 2, and Scrum Master, demonstrating expertise in IT Service Management and Program Management. Previous roles include Service Delivery Manager at Servion Global Solutions Pvt Ltd, where Vishnu led a 35-member team in managing multi-location projects and improving customer satisfaction by 35%. Earlier positions include Manager-IT Operations at Reliance Tech Services Limited and Availability Manager at CMS IT Services, showcasing a strong background in operational efficiencies and project strategy development.
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