Callum Herring

Callum Herring is an experienced Account Manager at BSL IT since February 2023. Prior to this role, Callum served at Nationwide Building Society from April 2019 to February 2023, initially as a Complaints Handler, where responsibilities included decision-making and responding to customer complaints through detailed call listening and proactive outreach. Callum also worked as a Specialist Collector & Negotiator in a telephony-based Collections environment, managing customer accounts in arrears across various products including Current Accounts, Personal Loans, and Mortgages.