Matthew Marsh

Matthew Marsh has a diverse work experience in the IT industry. Matthew most recently worked as the Head of Service and Operations at BSO since November 2018. Prior to that, they served as the Service Desk Manager at Dataspire Solutions from September 2017 to October 2018. From October 2015 to August 2017, Matthew worked as the NOC Manager at Console Connect Inc. Matthew also has extensive experience at Calyx Managed Services, where they held various management positions, including 24/7 Operations Support Manager from October 2012 to September 2015, 1st Line Support Manager from January 2009 to October 2012, and Carrier Services Support Manager from September 2002 to January 2009. In these roles, they had responsibilities such as managing engineering teams, coordinating support functions, ensuring adherence to SLAs and KPIs, and providing support for various IT products and services.

Matthew Marsh attended Liverpool John Moores University from 1999 to 2002, where they pursued a Bachelor of Science degree in Applied Computer Technology.