Kévin Bagayoko

Kevin Bagayoko's work experience includes the following roles:

- Head of Customer Success & Operations at bsport solution since March 2022.

- Head of Customer Success at FINDoC from March 2018 to November 2021.

- Head of UK at Ecocup from October 2016 to April 2018. Responsibilities included events management, staff recruitment and training, logistic and stock management, administrative follow-up of events, and business development.

- Project Manager Marketing Development at Elior from September 2014 to September 2016. Worked on designing, developing, and installing pop-up stores and new concepts in the ELIOR Concessions market.

- Project Manager COP 21 at Elior from September 2015 to December 2015.

- Project Manager Events Management at Elior from September 2011 to August 2014. Responsibilities included organizing and coordinating restaurants during events and trade shows, as well as assistant manager duties such as team management, cash management, staffing needs assessment, and training.

Kévin Bagayoko's education history begins in 2011 when they attended ISIFA and obtained an Associate's degree in Commercial Entity Management, which they completed in 2013. Kévin then enrolled in Université Paris Dauphine - PSL from 2013 to 2014, where they obtained a Bachelor's degree in Organizational and Market Sciences, with a focus on Hotel and Catering Management. Kévin went on to study at the University of Paris I: Panthéon-Sorbonne, where they completed their Master's degree in Organizational Management from 2014 to 2015 and their Master's degree in Marketing and Commercial Practices from 2015 to 2016.

In terms of additional certifications, Kévin obtained a certification in "Designing and implementing a conversational framework for support teams" from Intercom in February 2023.