Karen Smith, MHA, currently serves as Operations Manager at Baylor Scott & White Health since May 2019 and has held the position of Senior Business Analyst. Additionally, Karen is a Business Process Improvement Specialist on contract with the Texas Department of Family and Protective Services since February 2019. Previously, roles include Director of Networking & Social Events for the Central Texas Chapter of the American College of Healthcare Executives, Senior Business Operations Analyst at UT Southwestern Medical Center, and Quality Process Improvement Consultant at Baylor Scott & White Health/Health Texas Provider Network. Karen's early career includes positions as a Lean Six Sigma Analyst at UT Southwestern Medical Center and Clinical Allergy Specialist at United Allergy Services, among others. Karen holds a Master of Health Administration from UNT Health Science Center and a Bachelor of Science in Biology with a minor in Chemistry from The University of Texas at El Paso.
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