Keno Carpenter is a skilled IT professional with extensive experience in technical support and service management across various organizations. Currently serving as a Service Support Specialist at Baylor Scott & White Health since March 2023, Keno previously held roles such as Desktop Integration Specialist at National General, Information Technology Field Technician at Copart, and Help Desk Associate at KPMG US. Keno has a proven track record in troubleshooting, remote support, hardware management, and software deployment, as well as experience with systems such as Ivanti Service Manager, Microsoft Office 365, and SCCM. Keno holds an Associate of Applied Science in Network Administration from Sanford-Brown College.
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