Patrice C.

Patrice C. is an experienced operations manager with a strong background in healthcare and customer service management. Currently serving as Operations Manager at Scott & White Health Plan since October 2018, Patrice has previously held key positions such as Manager of Customer Service Operations at Memorial Hermann Health Plan and Manager of Enrollment & Eligibility at Memorial Hermann Health Solutions. Patrice's operational expertise extends to overseeing multi-faceted call center operations and training programs, as demonstrated in roles at Universal American and Coventry Health Care. With a Bachelor's degree in Business Administration, Management and Operations from American Public University System, Patrice possesses a comprehensive skill set suitable for effective team leadership and operational efficiency in the healthcare sector.