Susan Waterman has extensive work experience in the healthcare industry. Susan Waterman worked at Baylor Scott & White Heath Plan from 2013 in the role of Director of Risk Adjustment, where they oversaw coding and education objectives to optimize the Risk Adjustment Department. Susan Waterman also partnered with hospital CDI/Quality physician leadership to create an Outpatient CDI Department and provide clinic training for providers. Prior to that, from 2009 to 2013, they worked at Baylor Scott & White Health as the System Data Quality Coding Manager, creating a centralized coding department. Susan also has experience as a Risk Adjustment Audit Consultant at The Coding Source from 2008 to 2009, and as a Contract Auditor at Care Communications, Inc. from 2007 to 2008. From 2005 to 2007, they worked at CareMore Health as a Risk/Compliance Manager, where they created compliance plans, conducted investigations, and managed worker's compensation programs. Susan's earlier experience includes working as an Inpatient Coding Manager/Compliance Specialist at Loma Linda University Medical Center from 2002 to 2005, where they implemented electronic charge-capture systems and handled the accurate coding and submission of inpatient charges.
Susan Waterman has a Bachelor's degree in Operational Leadership from the University of Mary Hardin-Baylor. Susan Waterman also completed the RHIT Program at McLennan Community College from 2012 to 2014. In addition, Susan has obtained certifications such as Certified Risk Coder from AAPC and Certified Coding Specialist, Certified Professional Coder, Certified in Healthcare Compliance, and Registered Health Information Technician from AHIMA. No specific information about the exact year in which they obtained these certifications is provided.
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