Chris Whitley

Chris Whitley is an experienced operations and customer service professional currently serving as the Operations - Contact Center Supervisor at bswift since March 2024. Previously, Chris held the position of Team Lead at Insight Global from August 2023 to March 2024 and served as Team Supervisor and Data Center Oversight at 4Consulting, Inc. from October 2021 to August 2023. Early experience includes a role as Service Dispatcher at Eanes Heating and Air Conditioning, where responsibilities included ordering equipment and customer communication for HVAC installations. Additional roles include Insurance Producer at an undisclosed company, Call Supervisor at IMHP, Inc., and Operations Manager at Anomaly Squared, where oversight of call taking agents and coaching was key. Chris began a career at Sears Holdings Corporation in 2008 as Team Manager in Protection Agreement Benefits Administration, contributing to various customer relations functions throughout the tenure. Chris obtained a High School Diploma from Concord High School in 1997.