Denise Day has over 30 years of experience in customer service and leadership roles. Currently serving as Vice President and SVP of Specialty Services at bswift since May 2023, Denise previously held the position of Customer Care Solution Leader at Alight Solutions from 2009 to present, where responsibilities included developing solutions for prospective clients and collaborating with sales teams. Denise's career also includes significant tenure at Hewitt Associates, progressing through various roles from Customer Service Representative to Group Manager from 1997 to 2009, and earlier experience as a Call Center Supervisor at Due Process USA, Inc. from 1993 to 1997.
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