David Heron has extensive experience in the banking sector, most notably as Branch Manager at National Australia Bank from February 2004 to January 2017. In this role, David led a team of seven, implementing the business's strategic visions and managing a portfolio of commercial, corporate, and retail clients. Additionally, David served as Manager of Broker Customer for NSW and QLD at NABBroker, where responsibilities included leading a specialized team across three states and driving cultural change to enhance Broker advocacy and customer experience. More recently, David held positions as National Manager Platforms and Business Improvement Manager at BT from March 2021 to July 2021.
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