Simon Parker

Customer Experience Lead at BT Wholesale

Simon Parker has over three decades of experience in the telecommunications industry, primarily with BT. Currently serving as the Customer Experience Lead since April 2011, Simon previously held various roles within BT, including Transformation Specialist, Transformation System Specialist, Systems Specialist, and Systems Planning Manager. Simon's background encompasses strategic initiatives such as rationalizing data centers and overseeing the integration of fault management platforms. Prior experience includes a Systems Planning Manager role at Concert Communications, where responsibilities involved managing alarm management platforms and transitioning systems during the company’s closure. Simon's educational foundation includes a Master’s degree in Electronic Systems Engineering from Aston University.

Location

Welwyn Garden City, United Kingdom

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BT Wholesale

BT Wholesale is one of Europe’s largest wholesale telecoms providers and have the widest range of access options in the market; our portfolio includes data, mobile, MVNO, hosted comms, voice and managed services. Whatever the size of your business – and whatever your business ambition – we keep innovating so you and your customers can benefit over the long term from the security, resilience and reliability of our services. As we continue to build on our established nationwide network infrastructure, we can support you in migrating successfully to next-generation technology. And as convergence transforms the communications landscape, we can empower you and your customers with IP voice and Cloud services. Follow us for industry insight, updates on our products, events, our team, and to see how we work in partnership with our customers to drive their business forward.


Headquarters

United Kingdom

Employees

10,000+

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