Simon Parker

Simon Parker has over three decades of experience in the telecommunications industry, primarily with BT. Currently serving as the Customer Experience Lead since April 2011, Simon previously held various roles within BT, including Transformation Specialist, Transformation System Specialist, Systems Specialist, and Systems Planning Manager. Simon's background encompasses strategic initiatives such as rationalizing data centers and overseeing the integration of fault management platforms. Prior experience includes a Systems Planning Manager role at Concert Communications, where responsibilities involved managing alarm management platforms and transitioning systems during the company’s closure. Simon's educational foundation includes a Master’s degree in Electronic Systems Engineering from Aston University.