Foldes Cecilia

Foldes Cecilia is a Service Architect currently employed at BT, where they design, govern, and optimize the global service operating model to enhance customer experience and service reliability. They have previously served as a Senior Service Designer and Team Leader at BT, as well as a Service Bid Manager at British Telecom and a Bid Project Manager at Unisys. Foldes holds a degree in International Studies, specializing in European Studies, from BDF ISES. Their extensive experience in service design and project management reflects a strong commitment to delivering efficient and effective service solutions.