James Cotterell is an experienced operations manager currently working at BT, where they lead sales and operations teams within the telecommunications industry. With a successful career that spans banking and insurance, James has a proven track record in managing large teams and achieving business objectives through effective collaboration and empowering leadership. Their past roles include team manager positions at Scottish Widows and Lloyds Banking Group, where they excelled in driving sales, enhancing customer experience, and implementing operational improvements. James is recognized for developing innovative tools and strategies that optimize team performance and contribute to overall business success.
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