Karl Newman is a Decisioning Product Owner specializing in the Small and Medium Business segment at BT, focused on enhancing customer interactions through data-driven decision-making. Previously, they held roles including Agile Project Manager at M and M Direct Limited and Project Manager at Travis Perkins plc, where they led teams and managed complex IT projects with a strong emphasis on process improvement and stakeholder engagement. Karl's career began as a Senior Software Engineer at Medway Maritime Trust, where they developed and supported critical systems. Their expertise encompasses project management, business process re-engineering, and effective team leadership across various industries.
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