Katie Kent is an experienced Programme Manager at BT Group, overseeing the Digital Campus initiative aimed at enhancing the skills of digital professionals. Previous roles at BT included Product Operations Lead and Senior Digital Product Owner, managing multiple Product squads to enhance sales capabilities and deliver innovative products for customers and employees. Prior to BT, Katie served as Online Customer Experience Lead at British Airways, recognized for outstanding performance and managing user experience projects. Earlier career stages included Digital Media Co-ordinator at The Caravan Club and Sales and Marketing Assistant at JUHA.CO.UK LIMITED, focusing on online content management and engagement. Katie holds a strong background in digital product development, UX design, and project management.
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BT
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BT supports emergency services and hospitals, keeps economies around the world online and secure, and delivers large scale infrastructure for global events such as the London 2012 Olympics.