Mick Broughton is currently the Head of VPN POD at BT GS/SD, leading a service design architecture team responsible for service changes within the BT GS Connect portfolio of products. They have held various positions at BT Global Services since 2005, including Head of Business Improvement for MPLS and previous roles in service design architecture. Mick has been integral to shaping strategic service design initiatives throughout their extensive tenure at British Telecommunications.
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