Nicola L. is an experienced HR Business Partner with a diverse background in operational management and learning and development. Nicola held positions at Openreach as HR Manager, where they implemented initiatives aligned with business goals, and at BT, where they served as Group Learning Architect Manager and Call Centre Manager, successfully leading teams and driving performance. Currently, Nicola is a Human Resources Manager at BT Group, continuing to contribute expertise in stakeholder management, coaching, and multi-programme management. Nicola earned a BA (Hons) in Management and Law from the University of Leeds.
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