Sanja Banozic

Sanja Banozic has a diverse work experience spanning over 12 years. Sanja currently works as an Operations Assistant at Michigan United since September 2021. Prior to this, they worked at Booking.com for four years, starting in 2017. At Booking.com, they held multiple roles, including Credit Risk Specialist and Credit Controller, where they successfully collected 96-98% of a $5 million monthly collection through 250 monthly calls. Sanja also provided excellent customer service to over 1000 hotel partners and trained six new hires.

Before joining Booking.com, Sanja worked as a Set-up Specialist at AmeriFirst Home Mortgage from 2016 to 2017, and as an Administrative Assistant at Advanced Resources from 2016 to 2016. Sanja also gained valuable experience at Booking.com earlier in their career, from 2010 to 2015, as a Sales Coordinator and Customer Service Executive. In these roles, they collaborated with hotel partners, managed company communications dashboard, and acted as a liaison between various departments.

Sanja's early career includes roles as a Meeting Specialist/Contract Employee at Advanced Resources from 2009 to 2010, and as an Intern at World Trade Center Chicago in 2009. Overall, Sanja Banozic has demonstrated their ability to handle various responsibilities, provide excellent customer service, and build strong relationships with partners and colleagues throughout their career.

Sanja Banozic attended Grand Valley State University from 2004 to 2008, where they pursued a Bachelor of Business Administration degree with a focus on Marketing and Management.