Ovi Das possesses extensive experience in IT support and systems management, beginning as a Junior Customer Support Engineer at It Mantra Techintellect Private Limited, where foundational IT support and system security were provided. Transitioning to various roles including Customer Support Engineer, System Engineer at ManpowerGroup, and Technical Support Professional at BT, Ovi led significant IT initiatives, focusing on network infrastructure and service improvements. Currently serving as a Service Governance and Insights Professional at BT Group, responsibilities include driving service governance, automation, and data analytics to enhance performance and user experience. Ovi holds a Master of Computer Applications from Jaipur National University and a Bachelor's degree from the University of Calcutta.
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