Samuel Rosa is an accomplished Product Lead specializing in digital acquisitions and customer experience, currently serving as Product Lead for CPS Solutions at BT since December 2021. Previously, Samuel held the position of Lead Product Manager at NatWest Group, focusing on Administration and Service Experience for the Commercial Banking Platform. Prior experience includes roles such as Digital Product Owner at Lloyds Banking Group, where responsibilities encompassed User Access Management and customer authentication journeys, and Digital Product Manager for the Bank of Scotland brand. Samuel also contributed to Digital Partnerships at Lloyds Banking Group and gained foundational experience in IT Risk and Assurance at EY. Earlier roles include Business Development Manager at Cloud Pioneer Ltd and a brief placement at Aon Benfield. Samuel holds a Bachelor of Arts in Philosophy and History from Cardiff University.
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