Sandeep Rawal is the Head of Strategy & Transformation at BT Group, where they drive operational excellence and cost optimization within global organizations. With over two decades of experience, Sandeep specializes in strategy, transformation, and enhancing workforce capabilities, overseeing key functions like training and business intelligence at Openreach. Previously, Sandeep served in various leadership roles, including the Head of Service Excellence at BT Group, leading significant cost-saving initiatives and improving customer satisfaction through innovative programs. They have a proven track record of delivering measurable results and empowering teams via collaborative and data-driven approaches.
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