Sham Joy is a Senior Network Consultant with nearly 15 years of experience in Network Design Engineering, specializing in Cisco routers and switches, and possesses a strong understanding of network infrastructure. They have held various roles, including Network Engineer at Yle, Tier 2 Network Engineer at Cisco, and Senior Analyst at Accenture, where they demonstrated leadership in IT operations and vendor management. Currently, Sham is engaged as a Senior Network Consultant at BT, focusing on customer satisfaction and technical solutions. Their expertise includes problem identification, solution analysis, and team oversight in network operations and support.
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