Felicia Conyers

Felicia Conyers is an accomplished professional in the insurance industry with extensive experience spanning from 1996 to the present. Currently serving as the Workers Comp CSR Manager at BTIS since January 2012, Felicia has held multiple roles within the company, including Workers Compensation CSR Supervisor, Underwriter, and Customer Service Representative, focusing on delivering exceptional service to clients and assisting underwriters to streamline sales processes. Prior experience includes working as a Commercial Lines Sales/Account Manager at Jack Novicio Insurance Agency, Inc., where Felicia specialized in insurance solutions for various businesses, and roles at Hosford Insurance Agency that involved progressive responsibilities as CSR Manager and Underwriter. Felicia’s career began as a receptionist at Tim Johnson Insurance Agency, providing valuable customer service and administrative support. Felicia holds licenses in Property & Casualty Insurance Studies, obtained through education at Sierra College and AD Banker.