Jennifer T.

Lead Customer Service Representative at BTIS

Jennifer T. has extensive experience in customer service and administrative roles, with a strong focus on the insurance industry. Currently serving as a Senior Customer Service Lead at BTIS since June 2016, Jennifer trains new Customer Service Representatives in the General Liability Department, ensuring they understand procedures and company resources. Prior roles at BTIS include Lead Customer Service Representative and Contractor GL Associate Underwriter, where responsibilities included responding to inquiries and managing disputes. Experience at Verisight, Inc. involved managing client retirement plans, while earlier positions encompassed administrative tasks, customer support, and sales in various companies, including Mercury Insurance and Lowe's Home Improvement. Education was pursued at American River College.

Location

Rocklin, United States

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BTIS

At BTIS, we pride ourselves in providing insurance for the construction industry. The entire executive team has past experience working in this arena. Collectively, BTIS has over 127 years of experience in the insurance industry within its management team. Our professional staff of underwriters has insurance company backgrounds with more than 75 years'​ experience of underwriting commercial/contractor risks. Since our beginning, we have had one steady goal in mind; providing outstanding service to our customers. With the use of the internet we are able to deliver unmatched turnaround time on quotes and policy issuance. By utilizing the latest in technology we achieve what few other organizations have: immediate turnaround, unbeatable service, and great value for our clients.


Employees

51-200

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