Jennifer T.

Jennifer T. has extensive experience in customer service and administrative roles, with a strong focus on the insurance industry. Currently serving as a Senior Customer Service Lead at BTIS since June 2016, Jennifer trains new Customer Service Representatives in the General Liability Department, ensuring they understand procedures and company resources. Prior roles at BTIS include Lead Customer Service Representative and Contractor GL Associate Underwriter, where responsibilities included responding to inquiries and managing disputes. Experience at Verisight, Inc. involved managing client retirement plans, while earlier positions encompassed administrative tasks, customer support, and sales in various companies, including Mercury Insurance and Lowe's Home Improvement. Education was pursued at American River College.