Janet Bennett

BTK Software Solutions was created to improve the hospitality industry's back-office efficiency. Today’s challenging economy has required hospitality companies to increase focus on front-of-house systems like reservations and yield management. At the same time, back-office personnel have faced increasing regulation and changes in accounting rules. The back-office staff have become overburdened by such things as new and increasing PCI Compliance requirements and more frequent audits. They no longer have time to spend on inefficient routine repetitive tasks. BTK Software and Consulting has come up with a solution to help ease the burden of these routine repetitive tasks on your back office personnel. Through our Support as a Service (SaaS) Model, BTK Software focuses on automating such routine tasks as handling guest inquiries and disputes; managing property contracts and due dates; automated routing of HR forms; and collecting and managing internal inquiries to your IT HelpDesk. Our key to success is providing software support at a price point beneficial to your properties. Our SaaS Model delivers applications through the internet that run on our servers. We manage all applications including performance, security, and maintenance, and allow you, the hotel operator, to focus on achieving the best customer experience possible. BTK Software and Consulting Argyle, TX Email: kelly@btksoftwarellc.com