Timóteo Gonçalves

Tim Rogers is an experienced IT professional specializing in service operations and management. Currently serving as Senior Manager of Service Operations at SMARTY Mobile since December 2020, Tim is responsible for the full IT stack and operational excellence, leading service maturity and IT service strategy. Prior roles include Lead Service Owner at SMARTY Mobile, Service Owner and Service Transition Manager at Three, and IT Change, Incident and Problem Manager at Vodafone, where Tim focused on performance management and service stability. Tim's career also includes experience as a Client Executive at Cable&Wireless Worldwide and Director at Timothy James Designs Limited. Tim holds a BTEC NATDIP in Computing from Bracknell and Wokingham College.