Cristian Darell Castro

Cristian Darell Castro is an experienced IT professional specializing in technical support and desktop support. Currently serving as a Desktop Support Technician-Level 2 at Buchanan Technologies since September 2022, Cristian manages the Office 365 environment and addresses technical issues for end users. Previous roles include Technical Support Engineer at Qualia Electronics Trading LLC, where responsibilities included onboarding and offboarding employees, and at Advanced Future Systems General Trading, focusing on the maintenance and troubleshooting of networks and user support. Cristian's earlier experience at Q Group involved installing and configuring hardware and software, while initial technical support experience was gained at Converge ICT Solutions Inc. Cristian holds a Postgraduate Degree in Cyber/Computer Forensics and Counterterrorism from Lambton College and a Bachelor's Degree in Information Technology from Holy Angel University.