FA

Fiona A.

Senior Director, Customer Success at Bugcrowd

Fiona A. began their work experience in 1998 at the Boston Harbor Hotel as a Catering Sales Administrative Assistant/ Reservations Sales Agent. Fiona then moved on to the XV Beacon Hotel, where they served as a Reservations Sales Manager from 2000 to 2002. Fiona joined UPS in 2002 as a Cornerstone Orientation Facilitator/ Training Supervisor. Fiona then worked at CCRG as a Sales Coordinator (Temp Assignment) from 2003 to 2004. Fiona then joined Travizon as the Director of Inside Business Development from 2004 to 2007. Fiona then worked at Oracle as a Technology Account Manager from 2007 to 2008. Fiona joined Creative Consultants Group as a Senior Account Executive from 2008 to 2009. Fiona then worked at Monster as an Account Manager II from 2015 to 2017. Fiona joined HealthcareSource in 2017 and held various roles including Manager, Client Experience from 2017 to 2019, Manager, Client Success from 2019 to 2020, Senior Manager, Client Success from 2020 to 2020, and finally Senior Manager, Client Success Operations from 2020 to 2022. Currently, Fiona is the Director of Customer Success at Bugcrowd, starting in 2022.

Fiona A. has a Masters Certificate in Oracle 9i and Oracle 10g DBA from Clark University CCI, which they obtained from 2004 to 2006. Prior to that, they earned an Associate's degree in Applied Science - Computer Networking Systems from ITT Technical Institute, where they studied from 2001 to 2004. Fiona also attended the New England Hair Academy, although specific dates and degree information for this institution are not provided. Additionally, they hold a certification as a Recruiter Academy Certified Recruiter (RACR) from Lean Human Capital, which they obtained in July 2017.

Links

Timeline

  • Senior Director, Customer Success

    November 1, 2023 - present

  • Director Customer Success

    October, 2022

  • Senior Manager Client Success Operations

    February, 2022

View in org chart