Madison Hankins

Madison Hankins is an experienced professional in customer success and education management, currently serving as the Customer Success Education Manager at Buildertrend since May 2019. In this role, Madison oversees the creation of internal learning materials and leads a team focused on product and ongoing education development. Previous positions at Buildertrend include Training Coordinator, Key Account Manager, and Account Manager, where Madison was responsible for creating educational content, conducting training sessions, and maintaining client relationships. Prior experience includes roles in real estate and sales support, with a foundation in marketing and customer service developed through positions at TRELORA Real Estate, Conductix-Wampfler Group, Apricot Lane Boutique, and Gap Inc. Madison holds a Bachelor’s Degree in Textiles, Merchandising & Fashion Design/Communications from the University of Nebraska-Lincoln.